Website maintenance so you
never think about it
Ongoing website maintenance and support for Australian businesses — updates, backups, security, small changes and someone to call when things break. Plans from A$120/month, no lock-in.
Maintenance that earns the fee
A website is like a car — ignore it and it fails at the worst moment, usually when a customer is looking. Our plans cover the unglamorous essentials: software updates, daily backups, uptime monitoring, security patches, and a monthly allowance of small changes so you're never stuck waiting three weeks to update a phone number. We currently maintain 45+ Australian sites. Everything is month-to-month — if we stop being useful, you cancel.
Three ways in,
all fixed quotes
Updates, daily backups, uptime monitoring, security patches, 30 min of changes monthly.
Get a quoteEverything in Essential plus 2 hrs of changes, priority same-day fixes, monthly report.
Get a quote4 hrs of changes and improvements, speed monitoring, quarterly strategy call.
Get a quoteHow a Maintenance & Support
project runs
Same rhythm every time — you always know what's happening and when.
Onboarding audit
We check your site's health, backups and update status before taking over.
Baseline fixes
Anything urgent gets fixed in week one — updates, malware, broken forms.
Monitoring on
Uptime, security and backup systems connected to your site.
Weekly care
Updates applied and tested, backups verified, logs checked.
Your requests
Email us changes — text, images, new sections — done within your plan hours.
Monthly summary
One email: what we did, site health, anything worth your attention.
Under the hood
What maintenance actually looks like — dashboards, backups and the fixes you never hear about.
How Maintenance & Support stacks up
against the usual options
| Smart Web Crafting | Big agency | Cheap template job | |
|---|---|---|---|
| Who you talk to | The people doing the work | Account manager relay | Whoever's online |
| Pricing | Fixed written quote | Hourly + change fees | Cheap upfront, costly later |
| Timeline | Ongoing monthly | Months | Fast then broken |
| You own the work | Full files + handover | Often licensed | Locked to a theme |
| After launch | Month-to-month, cancel anytime — no lock-in | Retainer required | Good luck |
Done in-house,
by people you'll meet
Maintenance is handled by our support dev — the same person each month, so they actually know your site instead of reading a handover doc every time.
Meet the teamMaintenance & Support —
asked and answered
Hand us the keys
Send us your site URL and we'll run a free health check — then you can decide if a plan makes sense.
Or call us directly: +61 2 8066 3819 · smartwebcrafting@gmail.com